Delete your Cap Calme account
Dernière mise à jour : 25 octobre 2026
This page explains how to delete your Cap Calme account, on capcalme.com and in the Android app “Cap Calme : sorties en mer”, and what is then erased or kept. Deletion is free and permanent.
In the app or on the website
- Open Cap Calme (the Android app or capcalme.com) and sign in.
- On a phone, tap the “Me” tab; on a computer, open “My profile” at the top of the page.
- Open the “Account and help” section, then tap “Delete my account”.
- Confirm with “Delete permanently”. Deletion is immediate; a message confirms that your account and your data have been deleted.
By email
If you can no longer sign in, write to contact@capcalme.com from your account's email address and ask for deletion: this is how we check that the request comes from you. If you write from another address, we will ask you to confirm from the account's address. We delete the account and confirm it by email within one month at most of receiving your message. We keep your request and our reply for 12 months, to be able to show that it was handled.
What is erased
- your account: email address, password hash (if you had a password), first name or nickname;
- your profile: boat and its name, licence, safety equipment, experience, home port, favourite harbours;
- your saved routes and their weather email alerts;
- your logbook;
- your ratings of itineraries, landmarks and wrecks;
- your place photos, published or pending (files and records);
- your votes for ideas and the text of your ideas (an idea the team has not read yet is deleted entirely).
What remains, no longer linked to you
- shelters you suggested, reports and published itineraries remain visible to everyone, without your name or email address;
- the public title and summary of your ideas, written by the team, remain without your name, as does the information attached when you sent them (category, device, boat type, navigation limit), no longer linked to you;
- visit statistics (Umami, and Google Analytics if you had accepted it) do not contain your email address and are not linked to your account: they follow the retention periods of the Privacy page;
- what your device keeps (your boat, your settings, your last trip) stays in your browser until you clear the capcalme.com site data in its settings (for the Android app, in Chrome's settings).
Timing
- from the app or the website: erased immediately;
- by email: within one month at most;
- backups: erased data disappears from them within 30 days (backups kept 14 days on the server, 30 days at most as a copy);
- email sending logs at our provider Brevo (your address, the subject and date of each message): erased after 1 month;
- account sign-in log (email address, IP address, date), kept for security: erased after 90 days.
Without an account
Without an account, your boat, settings and trips stay in your browser: Cap Calme does not have them on its servers. To erase them, clear the capcalme.com site data in your browser's settings (for the Android app, in Chrome's settings). An idea sent without an account is deleted through its follow-up link.
Any question? Write to contact@capcalme.com. Details about your data and your rights are on the page (in French): Privacy.